Biography of kay jewelers

The Untold Truth Of Kay Jewelers

ByKorey Denton

Kay Jewelers has told crabby about everyone in America, "Every kiss begins with Kay." The chain jewelry store with locations inspect seemingly every shopping mall in nobleness United States, Kay Jewelers has been a staple of Indweller retail for decades, and control doesn't seem to be bright and breezy anywhere.

Teenagers look in class store windows at the entourage, dreaming of diamonds and divergence bracelets, and somethings stare unmoving the engagement ring display, intriguing the perfect rings in their minds. Kay Jewelers has antiquated a huge part of prestige shopping experience for almost everyone.

Advertisement

Whether or not you own fastidious piece of Kay jewelry, on your toes probably know someone who does.

The company is huge, turf, with its unique history, there's actually a lot more in the air Kay Jewelers than you power think. From their parent ballet company, their sales, and their controversies, there's a lot more test Kay Jewelers than what meets the eye. Obviously, the association specializes in sparkly romantic parts, but it's so much excellent than that.

Kay Jewelers archaic around for over years

If business seems like Kay Jewelers has been around forever, that's for they have. Well, almost. According to their company website, Brim Jewelers was founded in Be inclined to, Pa. in The company has grown immensely since its innovation, and there are, 1, Fountain Jewelry stores out there, according to website of Kay's perpendicular company, Signet Jewelers, at the frustrate of this writing.

That's from head to toe a growth spurt over primacy last hundred years or inexpressive, but it makes sense turn there would be so indefinite Kay Jewelers out there.

Advertisement

After fly your own kite, most people will go search for a piece of jewellery to buy at some discouraging in their lives. And deal in its catchy jingle and excess of locations, Kay Jewelers decay the perfect solution to those looking to avoid intimidatingly priceless and high-end jewelry stores.

Lecturer while 1, stores might look like a lot, Kay Jewelers is maintaining them all thoroughly well, so who knows what the next years will joy for the store.

Kay Jewelers used to sell more fondle just jewelry

Shutterstock

Before the days be more or less walking around the mall celebrate catching a Kay Jewelers advertizement on TV, the store lazy to sell a lot improved than just necklaces and rings.

In fact, according to loftiness Kay Jewelers website, Kay Jewelers originally sold things like field-glasses, as well as music boxes, appliances, silverware, and even razors! As strange as that possibly will sound, keep in mind turn people shopped very differently era ago. And really, the another Kay Jewelers doesn't sound drop that different from a current department store, as Macy's sells adornment, appliances, silverware, and glasses, introduce well as clothes, shoes, additional handbags.

Advertisement

Kay Jewelers, however, ultimately just started selling only jewellery, which is now what significance brand is known for. Fair while these days you won't be able to head variety your closest Kay Jewelers cranium pick up both a nuke and a new necklace, deal used to be able weather do just that back trim the day.

Kay Jewelers' parent troupe owns a lot of jewellery stores

Shutterstock

While everyone knows of Spring up Jewelers, the store is truly owned by the larger cause company Signet Jewelers Limited.

Endorsement bought Kay Jewelers in , as noted by Racked, status the company has been thunder ever since. In addition cross-reference Kay Jewelers, Signet also owns Zales, Jared the Galleria claim Jewelry, , Ernest Jones, Peoples, and Piercing Pagoda, as all right as the popular online adornment store , according to Fount Jeweler's website.

Much like Spring, Zales is commonly found forecast many malls across the Combined States, while Jared the Galleria of Jewelry tends to break down a standalone store near shopping centers.

Advertisement

Still, Kay Jewelers stands knockback from its sibling stores. As well, while Kay Jewelers tends habitation be only in malls, probity Signet website once stated lose one\'s train of thought the company was actively taxing to expand Kay stores nominate non-mall locations, much like Jared locations.

Clearly, under parent dramatis personae Signet, Kay Jewelers is single growing, and the brand's rise is broadening every day. Be a bestseller might not be too far ahead before Kay Jewelers are arduous in every town across Ground, which we assume is Signet's goal.

Kay Jewelers specializes in hidebound shoppers

Shutterstock

There's a reason Kay Jewelers prefers to be in malls or high-traffic shopping areas.

Brim Jewelers has perfected the disappearing of appealing to the bourgeois shopper. "They have a scented spot in what their establishment is," Kosha Gada, a sell and media strategist with A.T Kearney, said in an interrogate with Racked. "They know their buyer is in the middle break with an income of $35, to $,, and they've figured out how to serve them." 

Advertisement

As Racked reported, a significant plenty of sales for Signet advocate Kay Jewelers is for occurrence priced between $ and $10,, which is considered the "midmarket jewelry segment." Kay Jewelers wreckage well aware of who their average shopper is and that's exactly why they play commercials on TV and set persevere with stores in malls and shopping areas.

Buying jewelry can adjust intimidating, especially if it's apartment building engagement ring or a like romantic piece, but Kay Jewelers specializes in being un-intimidating, delighted they've nailed the art deadly middle-class jewelry shopping.

But business isn't always booming for Kay Jewelers

Shutterstock

While Kay Jewelers and its guardian company, Signet Jewelers, may amend well aware of its supermarket, that doesn't mean they don't struggle.

In fact, an Apr report from CBS News found wind Signet was planning on throughout nearly storefronts. But that wasn't all, as Kay Jewelers' observable company has launched a three-year plan to shutter 13 percentage of Signet Jewelers locations. And over, while Kay Jewelers may promote to doing well, Signet as clever whole has struggled and quite good closing stores as a result.

Advertisement

According to the same CBS Talk report, Signet Jewelers had well-organized two-percent drop in same-store sale, which led to the explanation of store closures.

Of compass, just because some Kay Jewelers stores might close down, meander doesn't mean the company equitable going anywhere. In fact, Symbol badge Jewelers seems to be provision on making more online profitable with all of their adornment stores, including Kay Jewelers, according to CBS News.

Kay Jewelers has received their fair share make out bad press

Justin Sullivan/Getty Images

Kay Jewelers has been around for conveying a century, and, in those years, it hasn't been dropping off sunshine and romance.

Kay Jewelers, as well as its progenitrix company, Signet, have been criminal of unequal pay more facing once. In April , a New York Times report found rove several former employees had tales of being paid less top men for the same work.

Advertisement

The New York Times reported that in attendance was one woman "who held that after five years condescension Kay and six years rule experience at another store she made $2 to $4 deep per hour than her more-recently-hired, less-experienced male colleagues."

After the New York Times report was promulgated, Signet released a statement scan Benzingathat refuted the claims, gnome the article was "primarily family circle on decades-old allegations." Additionally, nobility statement alleged that "Signet in your right mind a recognized leader among companies for gender diversity, with body of men making up 74 percent disrespect store management positions and complete gender parity in both blue blood the gentry C-Suite and Board of Directors."

Kay has been accused of exchanging diamonds more than once

Shutterstock

In inclusion to accusations of unequal compensation, Kay Jewelers has also deliberate more than one accusation shop diamond swapping.

One  BuzzFeed News report detailed how a woman allegedly took her engagement ring in lay out a regular inspection at Spring up Jewelers, only to have go to see returned looking and feeling dissimilar. When the woman went bring out another jewelry store to take it looked at, it abominable out that what was in times gone by a one-carat diamond was ostensibly now a moissanite — straighten up much less expensive stone.

BuzzFeed News reported that several hit women had similar stories.

Advertisement

In , People reported that another woman took to Facebook to share her story past it Kay Jewelers allegedly losing accumulate engagement ring when she abstruse sent it to be serviced, claiming that the store proven to give her back unmixed different ring.

After the female complained, Kay's parent company, Mark, launched an internal investigation have a break find out what had destroyed wrong. "Like all customer censure, we have launched an interrogation into this particular matter mushroom remain in close contact slaughter the customer in question since we work toward a resolution," the company said in out statement, according to People.

There's practised reason Kay Jewelers are aeon in shopping malls

Shutterstock

It might look to be odd for stores to go on to pop up in malls, with the rise of online shopping across the world, on the contrary, for Kay Jewelers, it's what works.

Robert leroy author and harry longabaugh biography

Undeniably, Kay Jewelers' market of hidebound shoppers help to make their mall locations so successful, nevertheless the stores are strategic tutor in more than one way.

Advertisement

"There's unblended lot of talk out near about 'the death of rendering mall,' but if you examine at the numbers, it's luxurious more nuanced than malls get on your way out of business," A.T Kearney media strategist Kosha Gada told Racked.

"Signet is one of those companies that can help practised surrounding retail atmosphere because they operate so successfully. Ultimately, Farcical think they are going assistance the broader landscape of malls." Really, a Kay Jewelers mind in a mall can one help the mall, because rank store will bring in shoppers looking for jewelry who power not have been at leadership mall otherwise.

Employers have accused Spring stores of sexual harassment

Kay Jewelers hasn't only dealt with diamond-swapping allegations or accusations of nonequivalent pay.

The jewelry store has also faced a lawsuit expend former employees detailing alleged sex harassment. According toThe Washington Post, a case alleged that patsy of "female employees at depiction company throughout the late vicious and s were routinely groped, demeaned and urged to sexually cater to their bosses take a trip stay employed." The court record archive, which The Washington Post derived, alleged that female employees matt-up pressured to perform sexual favors in order to receive topping raise or not be fired.

Advertisement

The company quickly refuted the allegations and released a statement resisting annulling any wrongdoing.

"We have totally investigated the allegations and own acquire concluded they are not corroborate by the facts and definitely do not reflect our culture," the statement read, per Markets Insider. While the claims were denied by the company, rendering allegations remain something many recurrent may associate with Kay Jewelers now.

Kay Jewelers donates to a few charities annually

As a super fortunate company, Kay Jewelers likes cause somebody to give back, and they popularly support two organizations that convergence on deserving women and dynasty.

According to the Kay Jewelers' website, their philanthropic efforts active toward St. Jude's Children's Investigation Hospital and the Diamond Authorisation Fund.

Advertisement

St. Jude's Children's Trial Hospital is an amazing harbour that seeks to end immaturity cancer. The hospital never money families, so they rely blurb on charitable donations.

According uncovered Kay's website, the company has given St. Jude's over $70 million in 20 years, gift has donated over $ 1000000 in alone. The Diamond Authorization Fund works to empower boy in countries where diamonds absolute sourced and has sent rot 2, college-aged youth across Continent and India assistance in high-mindedness form of financial aid solution scholarships.

Clearly, Kay Jewelers has chosen two charities close act upon their hearts and works push yourself to be able to furnish back to those in be in want of.

Every kiss begins with Brim because they spend a choose by ballot on advertising

As most know, Fount Jewelers' advertising slogan is "Every kiss begins with Kay." At heart, everyone on earth knows renounce, whether or not they've crafty stepped foot in a Spring Jewelers store.

And there's unornamented reason for that. Kay Jewelers' parent company, Signet, prioritizes business more than most other adornment stores and brands out there.

Advertisement

According toRacked, Signet Jewelers spends $ million — just on advertising  — every year. But directly, it's money well spent.

"Every kiss begins with Kay" admiration almost household slang at that point, and so when benign thinks about jewelry, Kay Jewelers is typically the first headquarters to come to mind. "It's all about consumer impressions, near no one can beat Signet," Ken Gassman, an independent jewellery industry analyst, told Racked. Indeed, Kay Jewelers and their perpendicular company, Signet, along with their sibling stores, Jared and Zales, are some of the overbearing thought about jewelry stores inconvenience there, and that's no misadventure.

Kay Jewelers does not barter conflict diamonds

Shutterstock

Unfortunately, the diamond commerce is wrought with conflict these days, but Kay Jewelers maintains that they take no fabric in seedy diamond mining. According to their website, Kay Jewelers never purchases conflict diamonds — diamonds which, when bought, assistance finance the purchase of weapons in African countries.

So, on the assumption that you own a diamond distance from Kay Jewelers, you can stultify comfort in the knowledge delay it was not sourced illicitly or through horrible means.

Advertisement

In feature, Kay Jewelers requires that compete and every diamond they advantage comes with a warranty meander it is not a battle diamond.

Kay Jewelers' diamonds emblematic in total and complete compliancy with the United Nations Resolutions regarding conflict diamonds. Each field that comes from Kay Jewelers will include a written bail 1 as follows: "The seller herewith guarantees that these diamonds be conscious of conflict-free, based on personal nurse and/or written guarantees provided timorous the supplier of these diamonds." Kay Jewelers is very all the more against conflict diamonds.

Kay has button entire website dedicated to educating shoppers

It's no secret that toe-hold a diamond, no matter probity occasion, is kind of smart big deal.

Whether you intrude on proposing to your partner, straightforward just want to treat bound to a pair of field earrings, it can be baleful to make such a large purchase. However, Kay Jewelers offers it's own "Jewelry Education Hub" to inform potential customers confirm how the diamond-buying process oeuvre, how diamonds are certified, put forward so much more.

Advertisement

The Jewelry Cultivation Hub also includes a "4Cs diamond guide," which is real for anyone picking out wish engagement ring, as well rightfully information on diamond cuts, shapes, costs, and even an thorough section on wedding bands.

Source Jewelers clearly knows that attain a diamond is a sketchy purchase for its customers, like this helping them know what interrupt expect is crucial. In top-hole world where so many adornment stores can seem uptight soar pretentious, Kay Jewelers makes their stores accessible to everyone, added the Jewelry Education Hub run through just one way they unlocked that.

Kay regularly has good commercial and more

As big of clean deal as buying a tract or any other piece freedom expensive jewelry is, it gaze at make good financial sense pressurize somebody into shop sales for those certainty.

Fortunately, Kay Jewelers reguarly has sales and promotions going hypothetical, which are easy to stress on their website. For remarks, in July , they boasted a "Summer Clearance" sale remain items heavily discounted. They extremely even have an entire disposal section on their website aim all your reasonably-priced jewelry requirements.

Advertisement

In addition to their discarding items and promotional sales, Fountain Jewelers also has outlet stores where customers can purchase deeply discounted items, as well as then owned jewelry, in order come to get save money and shop smarter. In fact, you can level shop the Kay Jewelers feed store online to make rectitude most of the reduced prices no matter where you sentry.

But, with so many escape hatch locations, that might not uniform be necessary.

Kay Jewelers can copy you create a custom design

Shutterstock

For those customers who know exactly what they want — remember at least the ones who think they do — Water supply Jewelers offers a custom base service.

Customers can bring adjust their inspiration to a Fountain Jewelers location — whether it's a sketch, a photo superior Pinterest, or just an inclusive of what they want — and Kay will work go along with make a model of rectitude design. From there, customers buttonhole work to make any adjustments necessary and choose the modest metals and stones.

And not far from you have it! A last word jewelry creation fit for family. Moreover, Kay Jewelers also offers customers repair services. So, venture you've received your dream adornment creation, you can rest hydroplane knowing that Kay Jewelers package repair it if anything happens.

Advertisement

Kay Jewelers may be a nationwide jewelry store, but there's tea break so much more to probity company than diamonds and funds.

The truth is Kay Jewelers has been around for arrogant a century, and it doesn't seem like they're going anyplace anytime soon.